Who doesn’t appreciate a really creative sales pitch? After all, who wants to hear the same ole same ole when purchasing a water heater or pair of athletic shoes? But where do we get our new ideas for selling things that don’t have that much sizzle? Our customers! I’m sure with this introduction you are not surprised to learn I am about to tell you…
A friend recently bought a condenser and fan coil for her home air conditioner. Not only was she unable to tell me what she purchased, but also her home is just under five years old. Summer in the south and air conditioning go together like peanut butter and jelly, wine and cheese, or in this case fan coil and condensing unit. If you find yourself…
Junior Mints®, a brand name since 1949, has been slapped with a lawsuit. No. There’s no listeria outbreak, salmonella poisoning or Red Dye Number 2 involved. No one has gotten sick, died or suffered a burn from the cool minty flavor. So why would someone from New York want to sue Tootsie Roll® Industries (owner of Junior Mints®)? Correction. Why would some attorney try to…
The Association of Certified Fraud Examiners has published its 2016 Global Fraud Study. You can review the entire study at ACFE. In the meantime, I’ve included a few highlights for you to ponder: “Typical organization loses 5% of annual revenues to fraud.” Given our daily fight for margin, this is a staggering, but not new, figure. Controls matter. Organizations without fraud controls such as proactive…
lk greer, writer